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Look Keo Pedals Recall

Look Cycle USA, in cooperation with the U.S. Consumer Product Safety Commission, has initiated a voluntary recall and upgrade program isolated to Keo chromoly axle bicycle pedal models manufactured prior to January 2006. The steel axles inside the pedals can break, posing a fall hazard to cyclists. Look Cycle has received 14 reports of incidents with broken Keo pedals, including 7 injuries which resulted in scrapes, cuts, contusions, elbow pain, and a knee injury.

If you own a pair of the recalled Look Keo pedals, immediately stop using them and return them to the place of purchase, or contact Look Cycle USA to arrange for shipping and free repair.

The recalled Keo pedals actually comply with CPSC and European safety standards, but your satisfaction and safety come first at Look, which is why we will replace your first-generation Keo chromoly axles with a newer, improved design at no cost to you.

Look apologizes for any inconvenience, and assures you that with the Keo axle upgrade you will still be riding the world’s best pedals.

KEO MODELS AFFECTED

  • Specified models manufactured Jan 2004 – Dec 2005
  • Keo Classic
  • Keo Sprint (Red and Graphite)
  • Keo Carbon Chromoly/Chromoly Ironman
  • Keo HM Chromoly/Chromoly Ironman

KEO MODELS NOT AFFECTED

  • Keo Carbon Ti (all production dates)
  • Keo HM Ti (all production dates)
  • All Keo models manufactured Jan 2006 – present
  • Please note: If you own any ti-axle Keo pedal model or any chromoly
    axle Keo pedal model manufactured January 2006 or later, you are
    not affected by this voluntary recall in any way.

IDENTIFYING YOUR KEO PEDALS

Most Keo pedal undersides are stamped with a month/year manufacture date code. See Fig. 1 and Fig. 2. Sample date shown is “11-05” or November 2005.

IDENTIFYING YOUR KEO HM PEDALS:

Keo HM pedals feature an alphanumeric date code on pedal undersides, with letters A through L corresponding to the production month and numbers designating the production year. See Fig. 3. The sample date shown is “L-5” or December 2005.

WHAT TO DO NEXT

Identify your Keo pedal production date. If your pedals were manufactured between January 2004 and December 2005, stop using them immediately and bring them to us for a free axle upgrade.

If you are unable to visit this Authorized Keo Axle Replacement Dealer or if you have questions, please contact Look Cycle USA at 866.430.5665 ext 4 (M-F, 8AM-5PM, PST) or keoupgrade@lookcycle-usa.com.

 

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