Congratulations on the purchase of your new bicycle! Within the first 90 days after you receive your bicycle, you are entitled to one free bicycle tune-up. In this time, your new bicycle will experience a "break-in" period where all of the cables will stretch and the bearing assemblies (headset, bottom bracket, hubs) will settle in. You may notice that the gears begin to skip and the bicycle generally loosens up slightly. This is normal and will be adjusted during your free tune-up. No appointment is necessary for this tune-up, but Wheelworks will have to keep your bicycle for 24 hours to complete the work.